There is nothing more telling about a company than
honest feedback from real life customers. Below you will find
a small sample of comments
received from our customers. No, this is not an imaginary list
of testimonials. As you can see, every comment is accompanied
by a real person's name, a real web site.
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Great work Vito! The DemoDemo tutorials
have helped reduce support costs and save a lot of time.
I highly recommend DemoDemo.
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Ali Khan
WireNine.com
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I am very pleased with the tutorials I
purchased as it has effectively reduce the amount of effort
required for support and at the same time it has increased
customer satisfaction. We received good feedbacks from
customers for having these tutorials and we are definitely
looking at buying even more tutorials in the future.
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Hendra
Dotexcel.com.au
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DemoDemo.com offer intelligently designed
tutorials that are extremely effective and a pleasure
to recommend to our clients. So far the feedback has been
great and since we added them to our site one client even
remarked Oh Excellent, I LOVE those tutorials!
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Martin Saunders
MyHost.ie
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The remarkable tutorials that we purchased
from DemoDemo have been a huge hit with our clientbase.
They have definitely cut down on the number of support
tickets, but we also use them to walk a client through
a procedure if needed. Every client that we have given
these tutorials to has been very impressed. We will definitely
purchase more tutorials from DemoDemo as we continue to
grow. Thank you for helping give us a competitive edge!
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Susan Barton
BartonHosting.com
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This cannot be understated: the video
tutorials provided by DemoDemo have been a complete success
for providing the highest level of customer support. Our
Help Desk ticket volume has decreased and the amount of
positive feedback from the tutorials is amazing!
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Tamara Field
ApolloHosting.com
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Very impressed as always with both the
quality of the tutorials and the speed of service, thank-you.
I know you have cheaper competitors but to me using DemoDemo
instead is analogous to why people drive a BMW instead
of a Saturn. Both get you to the same place, but for a
few dollars more the experience is totally different.
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Simon Vincent
AQHost.com
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Having purchased well over 200 tutorials
from DemoDemo, I can certainly say we're an extremely
happy client. The tutorials go over great with our clients,
and our staff find it cuts down support requests dramatically,
especially for new clients.The tutorials offer a great
learning tool, and even better 'quick reference' for our
client-base, and we couldn't be happier. Keep up the good
work, DemoDemo.
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Michele Neylon
BlackNight.ie
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If you want to save time, money and customer
service resources, I cannot recommend demodemo's products
more highly. After deployment of the excellent Demo Center
with a suite of tutorials, our ticket volumes dropped
almost 25% in less than one month. Our customers and our
tech staff love the easy to follow guides and we have
been consistently impressed by the quality, standards
and professionalism of Vito and his team. Highly recommended!
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Stephen McCarron
Hosting365.ie
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Well it sure didn't take long did it!
I sent out the demo notice about 30 minutes after I downloaded
them and had them online and within about 10 minutes,
I was getting responses from my customers regarding just
how informative and simple they were to use. I just finished
counting the replies and over 57 of my clients have emailed
me with a thanks. I'll be honest, with a response like
this, the price you pay for these tutorials is almost
priceless. Thanks again Vito and keep up the great work.
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Jeff Piper
Presage-Designs.com
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DemoDemo has certainly worked very well
for us and our clients. It is easier to point a client
to a movie tutorial rather than explain procedures via
email or over the telephone. We have now integrated the
movies into our support site and have definitely noticed
a considerable reduction in support requests. Vito is
also a fantastic guy, very helpful and very prompt service.
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Chris
Purple-Paw.com
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Adding some "DemoDemo" Flash
movies to our Customer Support Centre has greatly reduced
support tickets and general "how do I do this.."
emails. The professional look and feel, combined with
the ease of use, reinforces our commitment to customer
support
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Gary Ennis
NSDesign.co.uk
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DemoDemo.com solutions are awesome!! I
mean that really sums it up. It has greatly improved our
response times to customers by directing them to the tutorials
on our site. 99% of our tech support issues are related
to what the tutorials cover and the time it saves is invaluable
for us and our customers. We look forward to continuing
our relationship with DemoDemo.com as new versions of
our hosting control panel are released.
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Paul Bishop
eDataRack.com
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I just moved all my customers from another
control panel to the H-sphere system. It could have been
a disaster without your flash tutorials. We purchased
both the end user and reseller movies. You have a great
product, and better service. Keep up the good work!
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George Dickman
OurInternet.us
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I believe these tutorials are a great
asset to any hosting company, The step by step visual
process makes it easy for out clients manage all aspects
of their control panel. Our clients don't want to read
boring instructions, they like to watch movies that visually
explain the step by step process in real time. We have
noticed a huge drop in our support calls and email which
saves us valuable time and money.
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Andrew Koloadin
DigitalPacific.com.au
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The personalized demos are great...they
certainly save me support time by being able to allow
customers to watch them for simple issues as opposed to
sending in tickets. Not only that, but the customers are
then able to fix/complete tasks themselves later. The
pricing is unbeatable for a service that looks to cost
much more. The completion of my order anddelivery was
also first-rate.
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Jason Saunders
CharlottezWeb.com
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